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Customer Success Stories

NXAI is an AI-powered global technology company providing integrated international communications and customer experience solutions to help businesses connect with customers worldwide and drive growth.

Financial Services

A global financial services company integrated its repayment management system with NXLINK’s open APIs, connecting AI predictive dialing, manual outbound calls, and inbound IVR in one seamless workflow—enabling efficient customer engagement across seven global markets.

0+ Agents Connected
0.0× More Outbound Numbers
<0% Overall Call Loss Rate
Financial services communication workflow connecting customer data, secure APIs, and support channels

Food & Beverage

A leading coffee chain streamlined registration with WhatsApp authentication, used targeted messages for exclusive offers, and combined Click-to-WhatsApp ads with automated replies to drive conversations—boosting engagement and offer redemption.

Conversion Rate
Repeat Purchase Rate
<0% Overall Call Loss Rate
Food and beverage customer journey using WhatsApp offers, automated replies, and loyalty messages

Food Delivery

A global food delivery platform used WhatsApp to reach merchants and consumers with targeted messages and offers, while NXLINK streamlined multi-market campaign management, reporting, and optimization—driving rapid acquisition and registration.

0% Higher Registration Conversion
0.0× Customer Retention
0% Lower Customer Acquisition Cost
Food delivery communication workflow for merchants, promotions, customer acquisition, and reporting

* Results are based on customer feedback during specific campaign periods. Actual results may vary by use case.

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Whatever your industry, our team can tailor a communications and growth solution to your needs.

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